What to cut out of your business emails

[janusz]

A very short quote from a BBC article:

Here are some of the things you might want to consider losing to appear more professional, our experts suggest:

Qualifying words such as "just" ("just checking", "just wondering")
Pre-emptive apologies like "sorry to bother you" or "I'm sure you're really busy but?"
Reassurance checkers such as "does that make sense?", "hope that's ok" or "no worries either way"
Exclamation marks
Emojis
Kisses or overly warm sign-offs