Expected Behavior When Sent Messages "Bounce"?

m5comp · 11 Jul 2003, 09:49 PM

I was trying to send an e-mail from my FM account using Eudora (Mac OS X), and the message kept getting kicked back into the message queue, no explanation, no error message. After several failed attempts to send the message, I tried to send the message using my Earthlink account, and it went through. A few minutes later, I got a "bounce" message when I checked my Earthlink email; the email address I was trying to send the message to no longer existed. Why didn't I get a "bounce" from FM--at least that would have been more informative than just seeing the message get kicked back into Eudora's queue? Checking Eudora's log revealed nothing (I was using SSL, so the log consisted of encrypted gibberish).

robmueller · 12 Jul 2003, 04:10 PM

That's more of a Eudora issue. We can't just 'kick a message back into Eudora's email queue'. Basically if we reject a send, we return a standard SMTP error code, and it's up to the email client to report the code to the user...

Rob

m5comp · 12 Jul 2003, 06:14 PM

Eudora is usually pretty good at reporting errors; I don't know why I didn't get an error message from Eudora. I still think it would have been better for the message to go through and then bounce rather than to just have to guess why I couldn't send the message.

11 Jul 2003, 09:49 PM	#1
m5comp Member Join Date: Nov 2002 Location: USA Posts: 54	Expected Behavior When Sent Messages "Bounce"? I was trying to send an e-mail from my FM account using Eudora (Mac OS X), and the message kept getting kicked back into the message queue, no explanation, no error message. After several failed attempts to send the message, I tried to send the message using my Earthlink account, and it went through. A few minutes later, I got a "bounce" message when I checked my Earthlink email; the email address I was trying to send the message to no longer existed. Why didn't I get a "bounce" from FM--at least that would have been more informative than just seeing the message get kicked back into Eudora's queue? Checking Eudora's log revealed nothing (I was using SSL, so the log consisted of encrypted gibberish).

12 Jul 2003, 04:10 PM	#2
robmueller Intergalactic Postmaster Join Date: Oct 2001 Location: Melbourne, Australia Posts: 6,102 Representative of: Fastmail.FM	That's more of a Eudora issue. We can't just 'kick a message back into Eudora's email queue'. Basically if we reject a send, we return a standard SMTP error code, and it's up to the email client to report the code to the user... Rob

12 Jul 2003, 06:14 PM	#3
m5comp Member Join Date: Nov 2002 Location: USA Posts: 54	Eudora is usually pretty good at reporting errors; I don't know why I didn't get an error message from Eudora. I still think it would have been better for the message to go through and then bounce rather than to just have to guess why I couldn't send the message.