I don't limit myself to contacting any email provider through their default support channel - I explore alternative avenues that may provide a solution to any query.

I note you haven't posted your 'tech inquiry' here on the EMD forum - a forum that you're a moderator on?

Here is my email to tech support:

Subject: SMTP/IMAP and Nameservers

I am using an email client (Thunderbird) and would like to connect to my Astermail account with IMAP. What are the IMAP and SMTP server settings?

Also, which Nameservers should my domain point to ( SN1 and SN2)?

Thank you,

Can you or any other EMD member answer?? And even if the answer is YES, I would not spend money on a service that ignores tech support communications.

My inquiry was both, needed info and test of the company's service and responsiveness.
In my book they failed.

Currently, IMAP/SMTP are not available, this is expected to be available soon, but maybe only for paid accounts.
You don't transfer over your complete DNS, only records that are required are for MX/SPF/DKIM/DMARC.

You're welcome.

They should hire someone like you, with all the answers...

The answers were obtained with a little research on my part.

It's not rocket science.

And, personally, I wouldn't commit anything important to a service without one of:

1. confidence that the service is going to be around indefinitely on terms that remain acceptable
2. a convenient method to keep an offline backup in a format that can be uploaded to another service and read locally by third-party tools.

The first of these pretty much means using one of the big email companies - Astermail, or any of the privacy companies, could go away without notice.

Gone live, but not possible to use IMAP, so what's the use of this?, the only way to effectively import your emails from other accounts (including all folders) is thru IMAP.

This thread has valid points to consider. But anyone on the fence should try it and trust one's own experience. Personally, I like what I'm seeing.

I won't excuse lack of replying to requests. But I can see what a task they are undertaking.

Yes Aster mail looks good, they are the only one today with a Quantum‑Resistant Method (ML‑KEM‑768, Signal‑style Double Ratchet) active, would be nice if we get IMAP for free. :cool: , I imported from gmail using manual and oauthoring: some utf-8 chars like ? or ? were not displayed (bug).

Has any trustworthy independent organisation checked their implementation is good?



Do you just mean you told the Astermail server how to login to your gmail account? I hope - if you did do that - you've now changed your gmail password.

Aster Mail offers 2 ways to import emails - Manual and OAuth:

Manual is basically copying over emails from a local source.

For OAuth, the import from the Gmail account is verified by a browser window opening to Google Accounts to complete the verify - this is not an Aster Mail pop-up.

One can always delete that access in the Google Accounts (Third-party apps and services) immediately after the import.

It's not really necessary to change your Gmail password, but that's up to the individual.

lol not a smart comment, Aster are no hacker, password is encrypted, allowing other apps to gmail is an essential function, 2FA authentication exist on gmail.

Latest: Mail rules launch. Getting better!

Aster Mail Android app is now available from the Google Play Store.

I've noticed in their pricing plan, that IMAP/SMTP is not included in the free plan, but is available in paid plans.